RETURN AND REFUNDS
Returns are possible only in case of damage or defects. Slight variation in the colour can’t be a reason for exchange. We have mentioned in the product description, a disclaimer saying the colour in the pictures may vary. Returns based on colour accuracy cannot be accepted.
Goods dispatched from our end cannot be refused by the customer. We will resolve any issues with the order only after the delivery is complete.
Refunds are not possible. However, if you have an issue, you will be directed to a backend team that will answer all your queries. Please give us your contact number with an order ID, and you will receive a call as soon as we verify your issue. In the case of product damage, please call our customer care centre within 48 hours. You can send the items back as long as they are unused. Once we receive the products, we will generate a coupon for the amount you spent on the product. You can buy any other product using the same coupon if you purchase another item from bscfashion that is worth more than the coupon. You just need to pay the difference in the amount online. The coupon amount will only be generated based on the item price; delivery charges are excluded. Delivery is a service rendered by a third party and cannot be included in the final amount for return voucher. Once you book a new order, a delivery charge is added to it.